Privacy Policy
3G Electric maintains this policy to explain how we handle your personal data when you visit our website or request electrical services. We collect information you provide directly through LeadConnector contact forms and callback booking tools. This data includes your name, phone number, email address, and service location needed for our electrical projects. We also gather automated details using Google Analytics to monitor site traffic and user interactions. This process involves tracking your IP address, browser type, and the specific pages you view during your visit. Our team uses Google Search Console to analyze search performance and improve our visibility to local customers. This tool provides aggregated search data and does not identify you personally.
Data Usage and Third Party Services
Our company uses your personal information to schedule appointments and fulfill your requests for electrical repairs. We manage these interactions through the LeadConnector platform to ensure prompt communication with every client. Your data helps us improve our digital presence and provide more relevant information to the community. We process usage statistics to optimize our website layout and technical performance for all visitors. Our technicians use your contact details to provide project updates or safety alerts regarding your home wiring. We never sell your personal information to outside marketing firms or data brokers. All information remains within our controlled business systems to provide high quality service and support.
Mobile Privacy and SMS Communication
3G Electric respects your mobile privacy and protects your phone number from unauthorized sharing. If you provide a mobile number for booking or callback purposes, we only use it for direct service communication. Your mobile information is never shared with third parties or affiliates for promotional purposes. Text messaging originator opt in data and consent remain private and will not be shared with any outside entities. This protection does not apply to subcontractors providing necessary technical support services like our SMS gateway providers. You can opt out of text messages at any time by replying with the word stop to any communication you receive. We ensure our messaging practices remain professional and focused solely on your electrical needs.
California Privacy Rights and Security
California residents have specific rights regarding their personal data under state privacy laws. You can request a copy of the specific information we have collected about you at any time. You also have the right to request that we delete your personal data from our active business records. We may retain certain information to comply with local building codes, professional warranties, or legal requirements. You can ask our team to correct inaccurate information to ensure your service records remain up to date. We implement standard security protocols to safeguard your data against unauthorized access or disclosure. Our business retains your information only for as long as necessary to complete your projects and meet legal obligations.
Contact Information
Please reach out to our office if you have any questions regarding this privacy policy or your personal data. You can contact 3G Electric by calling our team directly through the website or our office line. We are located in Lincoln, CA, and we serve clients across the entire Northern California region. Our team is ready to assist you with any data requests or privacy concerns you may have. We value your trust and remain committed to protecting your information while providing outstanding electrical service.